Terrible customer service,they are rude and while dealing with hurricane Irene hitting the east coast was told they do not offer refunds that they only cancelled flight due to airport being shut down, then tell you they can give you a flight in 5 days for 300.00 more in business class, what a scam this airline is!!!...
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Air Jamaica overcharged me $75.00 for a re-scheduling fee that I already paid for on one of my credit cards. When I sent them copies of my statements PROVING that I paid for 3 charges for the 3 tickets that I purchased and had to reschedule due to the hospitalization of one passenger, then PROVED they charged...
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air ajamaica is the worst airline ever they do not want to help you. All they want is your money. They have no clue on when flights are leaving or ariving all you get is No Problem just relax. Well maybe they can but, when you have family resposibilities to get back to you expect an airline...
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We had reservations for a flight from BWI to Montego Bay for our sons wedding. I called & the flight was to leave 8:30am as scheduled. We sat on the plane for over three hours and then told to get off the plane and wait for instructions. Then we were informed we would not fly out till...
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