The repair center and call center in wellawatte is the worst of all, gave a elba cooker for repair on 09/24, They take a month back to sent me estimated cost (which is understandable given the covid situation), but after I made the payment on 10/26 and email the slip to an agent named ayomi in call...
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I bought this from sharmilas duty free (pvt) ltd on 27/11/2017. This got break down in may 2018 and they told the compresser is broken so installed a new compressor and returned. Now again broken in march 2020. Due to corona pandemic only could made the complaint on 14th may. Todate they have not attend to this....
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Buy abans sold me damaged not functioning jvc tv twice. Both times I went and collect the replacement letter from wellawatte service center which so annoying and then went to buy abanse office and handed over the product for replacement and 2nd time they said they don’t have stock and can’t replace it and asked me to...
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Estimate number: kdw18f00023 Job card number: kohvdw010818f005 Dated 1st august 2018 Hoover tumbler dryer 8kh model: vhv68c-80 With much regret this mail is been sent in respect of the following. 1) the above captioned equipment was bought from abans show room kandy in december 2015. 2 months ago the equipment seized functioning and kandy service center was...
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Product damage, frustration
I ordered a two-door cabinet "Yes", there was no problem with the delivery itself or with the delivery time. But unpacking the cabinet in the field from the packages I can see that the back plate of the cabinet is so damaged that part of the package even spilled into pieces, the rest was with holes. I think the defect occurred just during delivery, as evidenced by the beaten corners of the plywood.
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