Now that I’ve read some of the reviews below, I’m getting the picture! It’s been 2 months of nothing since my $90 investment for DNA results. Called last week. Agent extremely hard to understand, as English was heavily accented. Never got the feeling she understood my questions, or even if I was ASKING a question. Anything she...
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I received my report and was unable to print anything. Tried on new laptop with Google Chrome and older laptop with IE. Called customer service and after 17 minute hold got someone who didn’t seem to be based in the USA. He did not understand what I was talking about -…
WE turned in our sample prior to Christmas so it’s going on two months for two very expensive kits of nothing. I would not do this again. I’ve quit checking to see if results are In. ….. I just got tired of looking and seeing “results pending”. I’m embarrassed I…
I am a only child and unsure of father. Was very disappointed when I only got maternal results. Explanation is DNA needs the Y for father. So you need your Dad or brother to participate!!! What’s the point? Did not get any information their ad does not inform females!
Purchased an ancestry test from 23 and Me. After more than 8 weeks, no results and the excuse given they could not extract DNA. I requested a refund, was told I would receive an email from a “different department,” which of course I haven’t. Called again to request an…
