I had my accident on August 14, 2021 and its September 20, 2021. My claim number is [protected]. I'm on my second claim adjuster and this one is worst than the first one. I call and can't leave a voicemail, because her voicemail is full. I submitted all of the paperwork they needed from me and I still haven't received my check. Plus I can't get a another rental. They told me I had to return it, because I exceeded my policy limit. I am catching the bus with two children. I live in Texas and it is hot here! The representatives send urgent messages to my adjuster and still no feedback. This is really a horrible situation I'm going through and really make me don't want to deal with Progressive again and let everyone know my story.