27 Jun, 2021 → by ClaimboUser563327
Recovery for unworked work
1
I contacted a plumbing fuse to connect my stove to the gas supply.I explained to them on the phone that the plug was broken and that we had stopped the gas from the gas reader. they explained to me that an engineer should come to my house and see. they also told me that they charge £ 120 for a smaller job and if it is something bigger, the amount will be higher. when he came the engineer explained to us that all the pipes should be replaced and we did not agree to that. he stayed for about 10 minutes. and will be charged. The next day I was notified by email that I was charged £ 144 for an hour of work. I think it's wrong. The engineer did nothing about what he was called. the gas had already been stopped and he had no need to take such action. I will repeat, he should have informed us in advance that if he puts a cap in the pipe, he will have to pay for it. My name is VioletaTaneska email v.[protected]@gmail.cim