They phone us for a contract and then when we receive the phone it was not what they said. I phoned them back to cancelled and they said they will do it but when I want to go and cancelled my other contracts I found out that Elite Mobile never cancelled my contract and they also never pick up the parcel. Why must I pay for something I don't use if they cancelled it. Account number [protected] and Order number [protected] Can you please get someone to phone me because 24hours has come and gone and no one phone me yet. Thanks [protected] Antonette