15 May, 2021 → by ClaimboUser645171
overpricing during pandemic

1

Hello, my name is angela thomas, my address is 651 East 229 street, Bronx NY 10466. i received a bill dated 4/26/21 that had a additional charge of 100.00 labeled as adjustment. I called in to inquire what adjustment because i normally pay my bills in full and was told that this is a fee to penalize me for not allowing con Edison into my home. I informed the customer service that no one has come out to my home and i also reminded her that we are in a pandemic and i was not aware that service people were making home visits due to social distancing. i requested the the charge be removed from my bill and she stated that she could not do that but she would submit it for review and someone would contact me. As of today i have yet to be contacted by conEdison, I've received my next bill and that charge still remains on my bill. I will be reporting this to the Attorney general and the commission on Energy in Albany. I consider this price gouging during the already difficult financial times. i would like to have this $100.00 removed from my bill.
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