round trip payment was done on June 2020 for cargo space needed for 2 dohs traveling on a kennel. trip was to take effect on February 01 2021. due to the Pandemi and upon recommendation from my doctor trip was cancelled on November 2020 to be re - booked when its safe again. Cardo space for dogs was $800.00 USD for the round trip and duly cancelled on Nvember 2020. I was never informed if not used money would not be refunded.