I'm an avid shopper at these stores, however I am sick and tired of them looking like a pig stye. Merchandise on the floors, shopping racks cluttered, floors dirty, just total caios!!! We have 3 locations in the Columbus, Ohio area and all of them look unprofessional. Actually, a Total mess!! You wouldnt know that the merchandise is new by the way the store looks, worst than a thrift store. It appears that your store managers nor sales personnel, take pride or show any professionalism in their jobs. It also appears that this company only cares about money not customers!!! Especially since your stores are located in the low income areas. It's a shame! Unfortunately for you, I will not be shopping at your stores and will make sure my family, friends and acquaintances do the same!!!