My partner purchased clothing items for me and the size of the jacket was incorrect he gave me a receipt and the gift receipt I went to the nearest store to exchange they could not find the right size for me so they said there is nothing they can do for me but order however my partner needs to be present, the next day I went with him to the store they processed the order for me I received the jacket after a week and only to find that the jacket had a factory fault I went back to the store were they gave me attitude and just look the jacket back without explanation of the next step, your manager at the SAM ntuli mall was soo unhelpful and I was so unhappy when they look back a jacket to the value of R1150. 00 without helping me, I had to go back to my partner and tell him the gift was taken back without anything in return so he must please check his account if he is credited back the amount