On the 16th of June 2021, at Bloemfontein Twin City Heidedal PEP store, at 10am a cashier "Malerato" was the only cashier at the time but had to go somewhere outside the store for some reason only known to her, just left her post with customers waiting on the Que to be assisted irrespective of her supervisor pleading with her not to go but she left anyway and was so rude to us also to her supervisor