My wheelchair broke a front wheel, when I call they tell me that they have to order the parts it took a month and a half plus 2 additional weeks for the technician to come to install them, the day he came he began to disassemble and he told me that one From the screws it does not come out and he does not have the right tool to remove it, I use a dremmell to drill it and he could not do anything either, he takes it because they have to remove it in the workshop, I call on the 3rd day and nobody could tell me the status on the 4th day I called about 4 times and they told me that the technician damaged the frame that you have to order one more the parts that were ordered first because the damage is also bad in service, customer service and the untrained technicians do not recommend it to anyone