I'm mainly writing this as I'm pretty gutted that a company can get away with making such a rubbish product. Why you may ask... Well i brought one of these headsets 3 years ago when they first came out on the market possible closer to 4 years ago. I paid around $329.00 NZ dollars thinking i was paying good money so I should get a pretty good product well i was far from correct. the headset kept losing connection while in the middle of a game which is extremely annoying at first I thought it was software, But no that was up to date. this kept happening for along time. then after about 1 year the microphone started having trouble when I lifted it up and down, Which turns it off and on. just out of warranty the mic stopped working all together. I thought well maybe I just brought a dud headset. I brought my son the same headset for christmas and a couple of months after that I brought another headset for myself thinking oh well if anything happens then I can use the other headset for parts, Put it this way after about 6 months I started having the same issue's as I did with my original headset. Eventually Id had enough and took them back for repair. thing is they said sorry we will give you store credit. I didn't really want store credit I wanted a working gaming headset. I found out why, It was because logitech had now replaced the G933 with the G935 and guess what they were more expensive and everything on them was exactly the same apart from maybe a 0.5mm size difference in the speaker size, The microphone is still the crappy drop down mute feature that breaks in no time. I'm just really Gutted that a company like this is allowed to charge so much for such a crap product. Even my son's headset is cutting in and out randomly. So at the end of the day it hasn't just been a one off headset it has been 3 headset's makes you really start thinking about ever buying Logitech product in the future. As the saying goes once bitten twice shy. Surely there are a lot of other people that have this same problem