The company charged me for a ticket from MIA to CAI on July 4, 2021. I changed the date and paid $75 to change then $220 difference in fare price. When they took my money, the Agent advised it would be confirmed within 4 hours. Three days later we kept calling and they said we had to pay additional $270 penalty. I cannot afford this game and lost time. I need them to confirm the ticket or fully refund my ticket!