There's an employee showing rude and unprofessional behaviour. He's implenting a unhealthy and uncomfortable experience, hence the reason for the complaint. Ive traveled greyhound for years now ( family as well) but might end due to his uncomfortable and unprofessionalism.. I'm be you d stressed due to the pandemic and im dealing with serious health issues. I may not be a saint and for that I apologize for but we pay for a comfortable experience.