I am hoping someone here will help me. I placed an order on 6/27, order number 9365268, for 2 gift cards. One in the name of Dianne Evans the other for Paul Pulcini each for $75, total of $150. I never received the cards and contacted GiftCards.com, case #CS5047471. I was told the cards would be reissued. The cards were reissued however once again I did not receive them. The reason they were not received was because the company, on the addresses, put Dianne‘s name with my address on one envelope and Paul's name with my address on the other. Because of this I was informed, by the Post Office, they were returned to GiftCards.com because those names/people do not reside at my address. This, again, was an error by your company. You can see from the original order the cards were to be mailed to my name and address. When I tried to inform you again about this on your website referencing the case number CS5047471 I received an email back saying the case was closed on 7/25/21 because I did not respond or your email. The only email I received was to comment on the results on the case. I did not realize there was a time limit and I wanted to receive the new cards before saying I was satisfied with the results and I did not receive the cards so I am not satisfied! They were returned to you due to the way they were addressed, those people do not live at my address. Once again, please reissue the cards for 75.00 each. One with the name of Dianne Evans and the other with the name of Paul Pulcini. They should be mailed to me as follows: Deborah Maynard 187 Pine Street Columbia, CT 06237 I expect you to give this your prompt attention as it is now the third time they are being ordered and this is unacceptable. If you cannot do this correctly kindly just refund my money and I will purchase elsewhere. Thank you, Deborah Maynard