When I attempt to scan to my computer from my printer (Pixma TS9120. I get the message "set the PC to start scanning". I have tried several message help lines to no avail. I tried to contact Canon technical support and after working through the automated phone line was notified I had to register an account. I then registered an account and called back through the automated phone system and entered my phone number and was informed no account for that phone number could be found. I could not get in contact with a human and am stuck with a printer that will not scan.