10 Aug, 2021 → by ClaimboUser452799
Very unhappy with “upgrade” of plan.

1

They told me to "upgrade" my plan so that I would not get data overage charges. Unfortunately, the "upgrade" which cost considerably more turned off the Wi-Fi hotspot which is my major use of data. The website It's deceptive. There is no way to get through to customer service. Terrible company to deal with. User's recommendation: Run as fast as you can.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Verizon Wireless you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.