The real reason I'm calling is I made a reservation earlier and then canceled it I lost my cancellation number and never gave my CCV my security code on the back of my card online do they use an old reservation with my PCP on it to go ahead and charge my card this time and I called and talked to the gentleman or lady whatever it was and they were very rude they would not answer my questions and put me on hold for 25 minutes and then hung up on me and I'm demanding a refund on going to have to take further actions for unlawful charges against your employees at the Carpinteria North Motel 6 location because they were not authorized to put my CCV off of past