Useless service practically non-existent When you have to continue to go online when youre not getting the speed to keep you online the problem can never be rectified after five days of not been able to watch my Netflix due to very low power speed this is now the fifth day and Ive had enough that once I was out to talk to someone havent got a clue what I was saying and always had to go off to ask his manager what the answer was therefore they are in breach of their agreement and I have had enough of poor service and standards User's recommendation: Go elsewhere you do not need this headache.