12 Aug, 2021 → by ClaimboUser741734
Online order app is awful
1
Ordered through the online app. The store never received the order. Placed the order again, they still didn't receive it. Now, according to my bank statement, I am charged twice for the same order and their company is such crap it is difficult/impossible to find someone at Potbelly HQ to address the situation. User's recommendation: Just go to Chipotle.