YRC is the worst customer service, I ever experience. I order two different appliances. They came from two different locations. They both arrived at different time. Furthermore, they were also damaged. I called the local YRC office he directed me to the customer service. Once I called they, three different time I was on the phone waiting for an hour. Therefore, I hung up, and I never could reach anyone. The worst customer service, by far. Please do not use this company. Ad B