hello, do not buy products from newegg company, because they delivered the product to the wrong address, but they do not refund my money. They lost my 800$ laptop, they won't refund my money. The tracking number says the product was delivered in Newark. but my address is located in wilmington. I talked to ups, they say that they paid for the lost package with newegge. but they said that newegg delivered it to the correct address and they will not refund the money.I have never seen such a terrible company in my life.what can i do in this situation? please help me User's recommendation: Do not buy products from this site, otherwise it will not refund your money.