I ordered berries a month before my delivery date. The berries have NOT made it to the location at all. They were supposed to be delivered by February 16th as a surprise! I understand there was bad weather around this time, but it's the end of February; still no berries! At this point they will not be fresh/any good or even needed by the time they make it to the delivery location. Sadly. Still has been no response from Sharis Berries. I've never had to deal with a company like this. Still no berries. I'll never order from this company again. User's recommendation: Don’t order from this company!