10 Aug, 2021 → by ClaimboUser951006
Once per month delivery keeps getting delayed – going on 22 days now
2
3 WEEKS past due date.... SO far... My last water delivery was June 21st. My delivery on July 19th never happened. The date keeps getting delayed without notice or explanation. NOW it's bumped to August 16th.... A MONTH of DELAYS is NOT OKAY. I've called customer service and was told a supervisor would call me back, multiple times ... none of that has ever happened. They do not care about customer service at all. I was told by on CS rep that if I see a Delivery Truck in my neighbor I should chase it down. I said unless the truck has ice cream on it, I will not be chasing it down. AND if the truck is in my area, it better be stopping at my house. User's recommendation: Get Your Water Elsewhere.