I HAVE CALLED 3XS AND STILL NO PULLUPS!! So after waiting for 10 days for the pullups to arrive, but they NEVER GOT DELIVERED!! SO I CALLED FOR A 3RD TIME, which was we'll over a week ago and they were suppose to send, overnight shipping, due to a mistake on ur part. This is the LONGEST WAIT, ITS RIDICULOUS. MY DAUGHTER HAS TO HAVE PULLUPS, SHE HAS SPECIAL NEEDS. The pull ups are NOT AM OPTION, THEY ARE A NECESSITY!!The pull ups ARE STILL NOT HERE. IM PISSED, THIS IS HORRIBLE CUSTOMER SERVICE!! SERVICE. SHEnot User's recommendation: UNBELIEVABLY TERRIBLE!! I HAVE NOTHING TO TAKE A PIC OF, BECAUSE WE NEVER GOT OUR SHIPMENT!