I am writing this insane situation to appeal and this matter is so upsetting." I have visited the Harrod store in London, and found the coat : FF8555A5FZF14FM in Grey color, Katerina at the store said size 36 is in Paris and she confirmed to bring it over to London. My last day in London, Katerina said the coat is not yet arrived, and we both discussed and decided to Pay in full in advance without even trying the coat since I really really wanted and she assured to deliver to my address in Seoul. To do that, I had to cancel my dinner plan and rushed over to the Fendi store in Harrods in London as my flight was next day. I went without having dinner, sacrificing my all plan for the last day just to do this. I went paid in full and left. Then,, with impossible situation created... Katerina said the coat is not size 36 and recommended in PInk which the color I do not like, or size 38...after all that, with confirmation she said ON ITS WAY FROM PARIS FENDI STORE.. I am getting this …. Fendi should have the size 36 somewhere in the world... and please help me to locate them. I really want them in my fashion magazine in Korea... and I really love them. Please please . why would I need to be the victim when I am loyal to your brand, Destroyed my last evening in London, paid if full in advance, why would Fendi's human error, I need to suffer? Refund is not the solution as I really want the coat. Please help. Please write to me in email.