I paid £16 to have a parcel delivered to Germany. The courier depot in Munich did not try to deliver the parcel and did not contact me or may customer - they had email and phone numbers for each party. After sitting in their depot for 10 days they returned the parcel to myparceldelvery in UK Myparceldelivery refuse to take responsibility and charged me to have the parcel returned to me. When asked why the courier had failed to deliver they claimed the address was not valid - but i ca easily find in google maps and my customer has never had any issues with the address. MPD are thoroughly obnoxious and ant-customer in their dealings I will never use them again