Update by user Nov 04, 2014 Dear Sir/Madam I would like to inform you that my issue was solved on 3 NOV . And on behalf of my daughter I want to appreciating and thanking you for taking the time to investigate my complaint and the resolution to settle my complaint and decide in my favorite. Original review posted by user Sep 29, 2014 The Problem regards to a dispute I have with the local BMW (Dealer ship or Owner ship) in Kuwait.We have a new BMW that we just Bought from somebody WON in a contest. Our complaint is related to the warranty that suppose to be coming with. The local BMW ownership is refusing to give us the usual warranty. Usually they give with news five (5) years with (4) years free maintenance. But they are only giving us a two (2) years warranty. I send to BMW customer service From: Khalid Al Zanki Sent: Monday, September 15, 2014 2:22 PMTo: '[email protected]'Subject: dispute with the local BMW (Kuwait) They Reply : Dear Mr. Al Zanki, Thank you for your message. We have forwarded your complaint to BMW Middle East. Our responsible colleagues will process this matter. Best regards,BMW Customer Service Team ------------------------------------------------------------------Bayerische Motoren Werke AktiengesellschaftBoard of Management: Norbert Reithofer, Chairman,Milagros Caiña Carreiro-Andree, Herbert Diess,Klaus Draeger, Friedrich Eichiner, Harald Krueger,Ian Robertson, Peter SchwarzenbauerChairman of the Supervisory Board: Joachim MilbergRegistered in: Munich HRB 42243------------------------------------------------------------------ After that i didn't get any responding from BMW Middle East so i send again : Von: Khalid Al Zanki Gesendet: Mittwoch, 24. September 2014 06:57An: BMW Customer ServiceBetreff: RE: dispute with the local BMW (Kuwait)Dear Sir/Madam Respect Remainder!! Kindly Advice any update Regards after that i get reply from the same BMW Customer Service Team they minion: Dear Mr. Al Zanki, Thank you for your message. We have forwarded your complaint once more to BMW Middle East. Best regards,BMW Customer Service Team ------------------------------------------------------------------Bayerische Motoren Werke AktiengesellschaftBoard of Management: Norbert Reithofer, Chairman,Milagros Caiña Carreiro-Andree, Herbert Diess,Klaus Draeger, Friedrich Eichiner, Harald Krueger,Ian Robertson, Peter SchwarzenbauerChairman of the Supervisory Board: Joachim MilbergRegistered in: Munich HRB 42243------------------------------------------------------------------ * Now am still waiting for any MSG from BMW Middle East. My detail is: Car : BMW 316 Year :2015• VIN : WBA3A110XFJ613015ownership in Kuwait :Ali Alghanim & SonsDate of collecting the car from ownership 14/sep/2014